Overview
Several factors are coming together to shape the future of banking in emerging markets. The COVID-19 pandemic added momentum by impacting consumer behavior and accelerating digital adoption. To succeed in the new era of banking, banks in emerging markets need a new approach. Read this article by Likith Mudunuri, Presales Consultant, iGCB, Intellect Design Arena, where he discusses a 5C framework that would be critical to building the resilient bank of tomorrow.
