Transform Retail Banking Engagement - IGCB

Transform Retail Banking Engagement

Drive superior experience for Retail customers across their lifecycle with eMACH.ai Digital Engagement Platform

The Most Comprehensive Retail Digital Banking Engagement Suite

With the eMACH.ai Digital Engagement Platform (eMACH.ai DEP) , banks can offer a highly personalized experience across acquisition, engagement and retention for Retail Banking customers. The platform reduces redundancies and makes banking fun through seamless journeys, gamification and loyalty and rewards programs built across products. Alongside the platform, empowers your employees to design better journeys in a codeless manner and service Retail Banking customers better. The Open Finance enabled platform allows banks to expand their retail market share by collaborating with Fintechs, eCommerce and more.

Digital Onboarding

What if customer onboarding was as easy as opening an account on Netflix or Venmo? With DEP, customers can open an account in 3 minutes with minimal typing, digital liveness check, document verification and KYC.

Digital Lending

Address the finance needs of your customers with digital and hassle-free lending through traditional lending products and innovative offerings like Flexi credits/Micro Credits/BNPL. Offer loans in a few clicks with Online real-time credit evaluation.

Family Banking

Engage the next generation by enabling the parents to inculcate good financial habits for their kids. Parents can create tasks for kids and reward them upon completion, send videos, books and more on the kids app.

Personal Finance Management

Enable your customers to manage their finances better by analysing spends and getting insights as per transaction category. Customers can also create goals and track savings for each goal.

Ecommerce Marketplace

Be the one stop solution for your customer’s lifestyle needs with an Ecommerce marketplace inbuilt within your app. Curate experiences ranging from travel to food, entertainment and more. Banks can integrate rewards within the marketplace to further make the proposition more engaging.

Greenification

Encourage customers to reduce the carbon footprint across transactions with one swipe. DEP comes with an inbuilt ESG calculator which calculates the carbon footprint. Customers can donate the amount equivalent to the carbon footprint by donating to their favorite social causes.

Key Platform Features

execution

Unified platform for Retail, SME & Corporate customers across Acquisition, Engagement and Retention

api

Microservices-based, Event-driven, API-enabled, Cloud Native, Headless with underlying AI models (eMACH.ai) Platform

build

Codeless platform to Buy, Adapt & Build user journeys

ux-design

Create a unique design and experience with a composable UI/UX layer

fintech

Pre-integrated with best-in-class fintech partners to offer differentiated solutions and drive growth

application

Connect with any core banking system, Applications, Fintechs & other Marketplace partners

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