Delivering Delightful Banking Experiences Powered by Artificial Intelligence
First Impression is the Best Impression !
Save and Resume across any Device
Active Customer Engagement for Brand Loyalty !
Retail Banking is Now Contextual
- PADMINI S
- Business Head, CBX Retail
Time for a small pause...
We live in an exciting technological era, where customers want the Amazon and Netflix experience, everywhere. In this Experience Battlefield, banks leverage the power of Digital in several ways.
Technology Choices
Whichever the chosen path, Digital is a journey that demands a holistic approach. And a partner who brings innovation, business agility and most importantly, commitment.
Intellect Design Arena shares your vision for a scalable, technologically superior, profitable future. Here's what we bring to the table.
With a Smart catalogue of user journeys, a decades-rich knowledge of core systems, we bring a ‘profile’ approach to digital – a rare combination of progressive and agile! Above all, we bring the warmth and agility of a ‘right sized’ partner. With none of the rigidity of a large player, and with the benefit of global best practices a smaller player couldn’t hope to bring. We can drive your Global vision.
My team of digital experts and I would like to invite you to "Design your Digital Experiences and Ambitions" through design thinking workshops, where we can have a dialogue on the best approach for your successful digital transformation.
Please write to me at padmini.s@intellectdesign.com to begin a dialogue on the best approach for your successful digital transformation
DIGITAL BANKING DELIVERED
INTELLIGENCE IN ACTION
UNDER THE HOOD
Wouldn't it be great if your customer could transfer funds while posting their favourite holiday picture on social media? Designed for engagement, our Social Banking solution enables your customer to bank via social media platforms with no necessity to switch to banking apps.
- Enjoy full and secured banking services through Facebook, WhatsApp and other social media platforms
- Customers can now stay connected to their Bank while socially engaging with friends
- Leveraging customer patterns, banks can now offer highly contextual products driving superior experiences
Omni-Channel, Not Just Omni-Digital (Internet Banking Software and Mobile Banking Software)
CBX Retail is a game changer for banks and financial institutions looking to make the shift from an omni-digital (available on multiple devices) to a truly omnichannel experience. An opportunity for banks to integrate with the fabric of their customers’ everyday lives and to contextually enhance their financial wellbeing.
- Anytime Anywhere banking, across channels
- Conversational, BOT enabled banking
- Reduced TCO with sharper segmentation
Microfinance Banking Software
Wouldn't it be great if your bank could increase its reach and drive large scale financial inclusion? With CBX Retail Microfinance Banking, your bank can now play a significant role in empowering the unbanked and underbanked segments with the right access to financial services.
- Provide access to credits and offer loans instantly right from Origination to Disbursement
- Providing group loans to the unbanked to drive greater financial inclusion
- Increase in margins with low operating costs and delinquency rates
Wouldn't it be great if you could create a Digital wallet for your customer that is seamlessly integrated with their bank account? CBX Retail Wallet Banking solution aims at providing your customers easy access to funds and convenience in spending.
- Customers can enjoy a gamut of services such as adding money, recharge, top up, e-payments (scan to pay), swift money transfers and request money options
- Empowering customers to make cashless payments anytime, anywhere
Wouldn't it be great if your bank could offer its SME customers the banking services digitally in a paperless, friction free manner? CBX Retail Merchant Banking solution addresses the unique needs of your SME customers, providing a tailored banking experience across channels.
- Self onboarding in less than 60 seconds via the app downloaded from Google Play Store or Apple Store
- Facility to extend the capabilities to a different set of professionals and businesses
- Creation of inventories for their day to day businesses
Personalised Banking
with Artificial Intelligence
differentiated services. Dynamic segmentation and
targeted offers
Digital Banking
with Open API's
Seamless 3rd party integration. Driving innovation
with 200+ API's
Simplified Banking powered
by BOTS
Conversational banking. Intelligent interactions.
Superior experience
A Peek into the Future
with Augmented Reality
Point of View (POV) banking. Location-based offers
Intelligent Insights Powered
by Machine Learning
Next best offers. Increased cross-sell and up-sell
What if self-service could be baked into the system? What if banking were ‘role-aware’ across stakeholders and business functions? When the right tools reach the right hands, a single resource within the bank is able to play multiple roles. Cross-sell and up-sell are organic and smooth. And above all, the bank achieves tremendous business agility – an ability to deploy products in the market proactively, in the blink of an eye.
The Experience Design Studio is an SDK that allows users to create their own pages.
Keeping both UX and UI in mind, CBX-Retail is built on design principles that reverberate throughout the product. The following principles form the foundation on which the product is built.
- From transactions to relationship and conversation
- From clunky to swift single clicks
- Intelligence under the hood: Targeted marketing, recommendations
- Different brands, single CSS: Segmentation and persona-driven
This is an innovation that puts the steering wheel into the hands of the role holder, not the technology provider.
Digital Banking Enterprise Services
Digital Banking Enterprise Services (DBES) enables progressive modernisation, business agility and technology agility. Here are some of the possibilities on this revolutionary architecture –
- Digital-only Product Propositions: Launch segment-based products rapidly through digital channels, with product configurator and pricing engine bundled inside DBES.
- Minimize Integration Touch Points: Don’t stretch your core (70% workload can be managed at channel level). With comprehensive Product Processors, modernize your digital, your way.
- Open Banking Ready: Consume advanced services through 14 U.K. Open Banking compliant, monetisable APIs. Seamlessly integrate with third party ecosystems and pull from a marketplace of vendor services.
- Intelligence as a Service: You can enable contextual intelligence as a service. Recommend next best product/offers by segmentation, leading to higher digital sales and revenue generation for the bank.
DBES is the ticket to an omni-channel set up, not just an omni-digital one. As you progresses on the digital journey, you can shift every channel on to this platform to decrease the number of siloed systems, reduce maintenance costs and progressively shrink the legacy core.
So far, the bank bore the burden of having to be the source of all innovation. Thanks to Intellect Olive Fabric, this is no longer the case. Marketplace thinking opens up a two-way street for innovation and makes banking boundary-less. From within, make all verticalised solutions accessible and integrated on a single platform. And from without, take a service from a fintech, connect it to your core platforms and deliver new business models for the customers.
Olive Fabric is a light weight JAVA based enterprise service bus, allows different applications to communicate with each other by acting as a transit system for carrying data between applications within the enterprise or across Internet. The path breaking cloud based studio of Olive is multi-tenant enabled and provides collaborative environment for project development, testing and deployment.
DIGITAL BANKING DELIVERED
Wouldn't it be great if your customer could transfer funds while posting their favourite holiday picture on social media? Designed for engagement, our Social Banking solution enables your customer to bank via social media platforms with no necessity to switch to banking apps.
- Enjoy full and secured banking services through Facebook, WhatsApp and other social media platforms
- Customers can now stay connected to their Bank while socially engaging with friends
- Leveraging customer patterns, banks can now offer highly contextual products driving superior experiences
Request a Demo
Omni-Channel, Not Just Omni-Digital (Internet Banking Software and Mobile Banking Software)
CBX Retail is a game changer for banks and financial institutions looking to make the shift from an omni-digital (available on multiple devices) to a truly omnichannel experience. An opportunity for banks to integrate with the fabric of their customers’ everyday lives and to contextually enhance their financial wellbeing.
- Anytime Anywhere banking, across channels
- Conversational, BOT enabled banking
- Reduced TCO with sharper segmentation
Request a Demo
Microfinance Banking Software
Wouldn't it be great if your bank could increase its reach and drive large scale financial inclusion? With CBX Retail Microfinance Banking, your bank can now play a significant role in empowering the unbanked and underbanked segments with the right access to financial services.
- Provide access to credits and offer loans instantly right from Origination to Disbursement
- Providing group loans to the unbanked to drive greater financial inclusion
- Increase in margins with low operating costs and delinquency rates
Request a Demo
Wouldn't it be great if you could create a Digital wallet for your customer that is seamlessly integrated with their bank account? CBX Retail Wallet Banking solution aims at providing your customers easy access to funds and convenience in spending.
- Customers can enjoy a gamut of services such as adding money, recharge, top up, e-payments (scan to pay), swift money transfers and request money options
- Empowering customers to make cashless payments anytime, anywhere
Request a Demo
Wouldn't it be great if your bank could offer its SME customers the banking services digitally in a paperless, friction free manner? CBX Retail Merchant Banking solution addresses the unique needs of your SME customers, providing a tailored banking experience across channels.
- Self onboarding in less than 60 seconds via the app downloaded from Google Play Store or Apple Store
- Facility to extend the capabilities to a different set of professionals and businesses
- Creation of inventories for their day to day businesses
Request a Demo
INTELLIGENCE IN ACTION
Personalised Banking
with Artificial Intelligence
Differential services. Dynamic segmentation and
targeted offers
Digital Banking
with Open API's
Seamless 3rd party integration. Driving innovation
with 280+ API's
Simplified Banking powered
by BOTS
Conversational banking. Intelligent interactions.
Superior Experience
A Peek into the Future
with
Augmented Reality
Point of View (POV) banking. Location-based offers.
Intelligent insights powered
by Machine Learning
Next best offers. Increased cross-sell and up-sell.
UNDER THE HOOD
What if self-service could be baked into the system? What if banking were ‘role-aware’ across stakeholders and business functions? When the right tools reach the right hands, a single resource within the bank is able to play multiple roles. Cross-sell and up-sell are organic and smooth. And above all, the bank achieves tremendous business agility – an ability to deploy products in the market proactively, in the blink of an eye.
The Experience Design Studio is an SDK that allows users to create their own pages.
Keeping both UX and UI in mind, CBX-Retail is built on design principles that reverberate throughout the product. The following principles form the foundation on which the product is built.
- From transactions to relationship and conversation
- From clunky to swift single clicks
- Intelligence under the hood: Targeted marketing, recommendations
- Different brands, single CSS: Segmentation and persona-driven
This is an innovation that puts the steering wheel into the hands of the role holder, not the technology provider.
Digital Banking Enterprise Services
Digital Banking Enterprise Services (DBES) enables progressive modernisation, business agility and technology agility. Here are some of the possibilities on this revolutionary architecture –
- Digital-only Product Propositions: Launch segment-based products rapidly through digital channels, with product configurator and pricing engine bundled inside DBES.
- Minimize Integration Touch Points: Don’t stretch your core (70% workload can be managed at channel level). With comprehensive Product Processors, modernize your digital, your way.
- Open Banking Ready: Consume advanced services through 14 U.K. Open Banking compliant, monetisable APIs. Seamlessly integrate with third party ecosystems and pull from a marketplace of vendor services.
- Intelligence as a Service: You can enable contextual intelligence as a service. Recommend next best product/offers by segmentation, leading to higher digital sales and revenue generation for the bank.
DBES is the ticket to an omni-channel set up, not just an omni-digital one. As you progresses on the digital journey, you can shift every channel on to this platform to decrease the number of siloed systems, reduce maintenance costs and progressively shrink the legacy core.
Olive Fabric
So far, the bank bore the burden of having to be the source of all innovation. Thanks to Intellect Olive Fabric, this is no longer the case. Marketplace thinking opens up a two-way street for innovation and makes banking boundary-less. From within, make all verticalised solutions accessible and integrated on a single platform. And from without, take a service from a fintech, connect it to your core platforms and deliver new business models for the customers.
Olive Fabric is a light weight JAVA based enterprise service bus, allows different applications to communicate with each other by acting as a transit system for carrying data between applications within the enterprise or across Internet. The path breaking cloud based studio of Olive is multi-tenant enabled and provides collaborative environment for project development, testing and deployment.
